All we have to do is fax over the information and review the results. You make the process painless

BackTrack, Inc.
800-991-9694 (toll free)
440-205-8280 (local)
440-205-8355 (fax)
bti@backtracker.com

FAQ's

FAQ Category

What is your turnaround time?
What do I need to do as an employer to comply with the FCRA regarding background checks?
Do I have to tell my applicant that a hiring decision was made based on the background check?
Is it illegal for a past employer to give any information for inclusion in a background check report?
Do I have to have my applicant sign a release if I am not ordering a credit report?
What exactly is a RUSH order on a background check report?
We are just starting a background program. Can I run backgrounds on our current employees as well as all new hires?
Can you get more than dates, title and salary from prior employers?
Do you have a database search to help enhance the in-person search in my background check package?
Where does CrimeTrack’s database information come from?
Isn't there a National Criminal Search through the FBI?
Can CrimeTrack replace the in-person search in my background check package?
My applicant had a warrant for arrest on his background. Do I have to report him to the police?
How far back do you look for criminal records in a background check?
How do you verify criminal records in a background check?
Are there statewide criminal searches available that I can add to my background check package?
How far back do driving records in a background check go and will I find out about other licenses?
What is a financial responsibility suspension that appears in a Driving Record Search in a background check report?
Why does an additional name appear on the social search in a background check report?
Isn't there a national database search that I can add to my background check package that will show where an individual lived and worked?
Do you conduct backgrounds on applicants from out of the country?

What is your turnaround time?

Our turnaround time is continually monitored and tracked by management to make sure that your reports are returned to you as quickly as possible. Over 50% of our reports are completed in less than 24 hours and 75% of our reports are completed in 48 hours. Our online report retrieval site allows our clients to see the progress of their reports in real time and to receive their results as soon as they are entered, allowing you to track the progress of your applicants. We will always keep you informed if there should be a delay.

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